All shipments are sent via FedEx or USPS. FedEx shipments are picked up Monday through Friday at 3pm EST. USPS packages are picked up Monday through Saturday by 11am EST. Orders placed beyond these times will not ship until the following business day. Orders over $300 USD ship for FREE via UPS Ground (HI, Alaska and PR excluded). Orders over $500 USD ship for FREE via Priority Mail or FedEx Express (HI, Alaska and PR excluded). Every effort is made to get products to our customers as quickly as possible. If you have any issues with a product arriving on-time, please contact us for assistance.
Please note all packages valued over $100 are fully insured and shipped with an adult's signature required. Please also note we do not ship to APO/FPO's. There are no exceptions to these policies.
Items will only be shipped to confirmed shipping addresses when payment is made via Paypal. Payments made via Credit Card will only ship to the billing address on file with the Credit Card Company. At the sole discretion of Skygear Solutions, Inc., A credit card authorization form may be requested along with a copy of government issued identification prior to shipment.
Items selected to be picked up at one of our locations may only be picked up by the Credit Card holder. Government issued identification and the card used must be presented at the time of pickup.
Skygear Solutions, Inc.
4536 Kirkwood Highway
Wilmington, DE 19808